Update by user Jul 29, 2011
Nothing has happened except the owner advised that if there were any negative comments about his service, he would SUE US!!!!!!!
Original review posted by user Jun 28, 2011
Son decided to get married in my back yard and started shopping tents/tables/chair/etc. rentals.Finally finding a company that would come out and and do site plan for estimate, Uncle Bucks was the best! On paper only!
Set up day was Wednesday prior to Saturday wedding. Supposed to call before coming. No Call! First day set up was sloppy. Stakes came put and it was more important for employees to argue over being under paid than to install correctly.
Verification of contract found stained linens, stained chairs, missing plate/silverware count, Garage draping was too short and Crew chief had no clue how to rectify until my son showed him how to do it.
Second day found them coming out 2 hours late to fix dance floor. Third day had them coming out to deliver replacement chairs and missing dishes (of course no call prior to arrival...driver thought it wasn't important enough to remember!)
Day of wedding we had to have the owner come out to repair tent lighting who had the audacity to ask the best man if he had tools he could borrow as he didn't want to walk back to car to get his own. NOT!
Pick up day was to be Monday post ceremony but they had worked too many long, hard days to send out a crew to dismantle and pick up! Really?
Now after all of this do you think that my son received one credit or extra something for the time and trouble? Nope! Actually they tried to charge him extra delivery costs for their mistakes and did charge him extra for a larger dance floor even though their crew and design staff messed up.
So I am not happy with this company and how they treated the Bride and Groom...........never would recommend UB!
Review about: Party Tents.